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How to choose the right plumber

2018-10-17T04:12:54+00:00 April 5th, 2017|Plumbing|

Nowadays, there are many plumbing companies as well as self-employed plumbers all across Melbourne.

It’s not uncommon to see plumbing advertisements and hundreds of reviews and testimonials describing the various services plumbers perform every day.

This can sometimes complicate things when you’re in desperate need of an emergency plumber; scouting review sites is not your main priority right now!

Luckily, the following information will help you choose the right plumber and most importantly, once you’ve found them, to keep them for life!

How to find a plumber

Ask for recommendations and seek reviews

The first thing you want to do when you start researching is to chat with people you already trust: friends and family!

Ask them for recommendations or see if they’ve recently used a particular plumber. Find out the plumbing issue they faced and learn how the plumber solved their problem.

Next, read online reviews about local plumbers in Melbourne. You can narrow down your list based on reviews and importantly their service area.

Go local!

A local plumber has two major benefits:

  • Due to their location, it’s likely they can arrive quicker than a plumber who provides a wider service area or visits more suburbs.
  • Local plumbers know their surrounds inside out! They know the streets, the local houses, and the terrain. They can generally provide you with specialised local knowledge that helps diagnose and solve and issue sooner.

Ensure your plumber is licensed and insured

Next, you want to make sure that your chosen plumber is licensed to legally perform all sorts of plumbing work.

You must only choose a plumber that has the relevant and appropriate licenses to safely and proactively rectify your plumbing issue. A plumbing licence ensures they have completed relevant training and that they can legally perform plumbing work.

Importantly, it’s crucial to know that if something goes wrong in the future, you will literally pay the price if you’ve engaged an unlicensed plumber.

You see, in the off chance that something does go wrong after works are completed by a licensed plumber, their insurance would cover the installation and damage. You and your plumber are both covered, and you are not out of pocket.

Using an unlicensed plumber, however, paints a very different picture…

It’s a risk you do not want to take: if something goes wrong, it’s likely to void your home insurance policy and/or appliance warranty.

Clear quotes

Find out how your plumber quotes, and learn if there are any hidden costs.

Good, trustworthy plumbers provide transparent and accurate quotes and disclose all fees before costs are agreed, and only then does work commence.

Collecting a few quotes from different plumbers will help you compare costs, but remember cost is only one of many factors you must think about!


The result of a plumbing job differs when it is performed by an unlicensed tradesperson and when it is performed by a licensed plumber with years of experience.

H2-Pro Plumbing is a family-run business that’s owned and operated by Tony. Since 2000, Tony has been running his own business across Melbourne’s most populous eastern suburbs including Warrandyte and Doncaster.

Tony and the H2-Pro team abide by a set of self-regulated promises, including:

  • Arriving on time, every time
  • Providing you a courtesy call when we’re on our way
  • Removing our boots when we are working in your home
  • Laying down floor protection before work commences
  • Cleaning up after ourselves

plumber melbourne

Guarantee / after service support

Last but not least, it is important to know if the plumber offers a guarantee on their work (and any sort of compliance certificate).

Need gas repair? Better choose a gas plumber!

One of the most significant things you must know is that not all licensed plumbers are licensed gas plumbers!

So if it’s a gas plumber you require, please make sure they are licensed and qualified to work with gas! Your safety (as well as theirs!) is paramount.

The best piece of advice we can share?

Once you find a good, reliable, qualified, and friendly plumber… never let them go!

Keep their number stored in your phone and rely on them whenever you need any sort of domestic plumbing problem solved.

Meet H2-Pro Plumbing

H2-Pro is a plumbing team in Melbourne dedicated to supporting local!

We’re made up of a team of licensed, qualified and insured professionals, delivering our plumbing services to homes all across Melbourne’s eastern suburbs.

Emergency plumber

We offer a reliable 24/7 emergency plumbing service and, when you sign up with us (for free!) we promise to thank you with 10% off every job – for life! Join the H2-Pro family today!

We concentrate on fewer suburbs so we can be there when you need us most. Are you in need of rapid plumbing services across Melbourne’s northeast? Then call Tony at H2-Pro today! Alternatively, fill in this form and we will be in touch.

Locals 10% Discount